When you open your trading account, we will require the following documents:
- A copy of your valid ID or passport with the signature page
- Copies of your credit cards used to make the deposit (the front side with only the 4 last digits visible, backside with the CVV covered)
- A copy of a recent utility bill in your name and address
If you have any questions, please do not hesitate to contact our customer support: [email protected].
When do I need to provide these documents?
We appreciate you taking the time to provide us with all the necessary documents as soon as you can, to avoid any delays in processing your transactions and trades. We require the receipt of all the required documents before making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades. Please note that if we do not receive the required documents on file, your pending withdrawals will be canceled and credited back to your trading account. We will notify you of such an event via our system.
SAFETRADE365 holds the security of documentation at the highest priority and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
We thank you for your cooperation in helping us make SAFETRADE365 a safer place to trade.
How can I send you these documents?
Please scan your documents, or take a high-quality digital camera picture, save the images as jpegs, then send it to us via mail to [email protected].